Oakbriven™ offers rugs, floor mats, runners, and decorative floor accents for everyday home interiors. Current products are available through our Carpet Collection.

Review the measurements shown on the product page and compare them with your intended space before ordering. Product dimensions may have minor normal production tolerances.

We aim to represent products accurately, but perceived color can vary with photography, room lighting, screen brightness, and display settings. Minor differences in color, texture, weave, tufting, edge detail, pattern placement, and natural-material appearance are not necessarily defects.

Follow the care information on the applicable product page or label. Unless expressly stated otherwise, avoid harsh chemicals, prolonged soaking, excessive heat, and cleaning methods that may damage fibers, backing, edge binding, or surface texture.

Some textile products may arrive folded or rolled for transportation. Lay the item flat in a dry, ventilated space and allow time for temporary packaging impressions to relax. Do not apply unsafe heat or chemicals.

Available payment methods are displayed during checkout and may vary by device, destination, currency, and payment-provider availability.

An order is confirmed after checkout is completed and payment authorization is successful. We may contact you if additional verification or information is reasonably required.

Email us as soon as possible. We will make reasonable efforts to help before fulfillment begins, but changes or cancellation cannot be guaranteed after processing, packaging, shipment preparation, or dispatch has started.

Where required, applicable taxes are calculated and displayed during checkout based on the order and destination.

Orders are normally processed within 2–4 business days. During busy periods, processing may require up to 5 business days. Estimated U.S. transit time is generally 10–15 business days after dispatch.

Tracking information is normally sent to the email address entered at checkout after dispatch and when tracking becomes available. The carrier may require additional time before the first movement appears.

Contact us within 7 calendar days after delivery with your order number, a description, clear photos or video, packaging images, and the shipping label. Confirmed errors attributable to us will be resolved without additional cost to you.

Eligible items may be returned within 30 calendar days after confirmed delivery. Contact customer care before sending anything back so we can review the request and provide the correct return address and instructions.

After an approved return is received, inspected, and accepted, the eligible refund is normally initiated to the original payment method within 5–10 business days. Financial institutions may require additional posting time.