Terms of Use

WEBSITE TERMS

Terms of Use

The rules governing access to and use of oakbriven.com and its content.

LAST UPDATED

October 10, 2026

These Terms of Use govern access to oakbriven.com, including its information, features, accounts, forms, product displays, and related online services. By using the website, you agree to these terms.

SECTION 01

Permitted use

You may browse the website, review products and policies, create or use an account where available, contact customer care, and purchase products for lawful personal or household purposes.

SECTION 02

Account responsibility

You are responsible for maintaining the confidentiality of account credentials and for activity conducted through your account. Information supplied must be accurate and current. Notify us promptly if you suspect unauthorized access.

SECTION 03

Prohibited use

  • Violating law, third-party rights, or store policies.
  • Submitting fraudulent, deceptive, abusive, or harmful content.
  • Introducing malware or interfering with security, availability, checkout, or other users.
  • Attempting unauthorized access, data extraction, scraping, reverse engineering, or automated exploitation.
  • Impersonating another person or misrepresenting affiliation.
  • Using website content for unauthorized commercial purposes.

SECTION 04

Website content and accuracy

We aim to keep information accurate and useful, but content may occasionally contain errors, omissions, or outdated information. We may correct or update content, product availability, pricing, and policies where reasonably necessary.

Product images and room scenes are illustrative. Review the product page for applicable size, material, construction, care, and intended-use details.

SECTION 05

Intellectual property

Website content is protected by intellectual-property laws and belongs to Oakbriven™, Dongguan Juhu Network Technology Co., Ltd., or applicable licensors. No ownership rights are transferred through website access.

You may temporarily view the content for personal, non-commercial use. Other copying, publishing, adaptation, distribution, sale, framing, or exploitation requires written permission unless authorized by law.

SECTION 06

User submissions and feedback

When you submit a review, photograph, feedback, suggestion, or other content, you confirm you have the necessary rights and that the submission is lawful, accurate, and non-infringing. Do not send confidential business ideas or content belonging to others without authorization.

Where you intentionally submit content for publication, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, display, and distribute it for operating, promoting, and improving the services, subject to applicable privacy law.

SECTION 07

Third-party services and links

The website may link to or use Shopify, payment providers, carriers, social platforms, or other third-party services. Their services and content are governed by their own terms and policies. We are not responsible for third-party websites beyond obligations imposed by applicable law.

SECTION 08

Availability and enforcement

We may maintain, update, restrict, suspend, or discontinue website features when reasonably necessary for security, maintenance, legal compliance, or operations. We may restrict access for material violations of these terms.

SECTION 09

Disclaimer and consumer rights

We do not promise uninterrupted, perfectly secure, or error-free website operation. Nothing in these Terms of Use limits rights, warranties, remedies, or liabilities that cannot lawfully be limited or excluded.

SECTION 10

Updates and contact

We may update these Terms of Use to reflect service, operational, legal, or regulatory changes. Revised terms take effect when published unless applicable law requires otherwise.

Questions may be sent to service@oakbriven.com.

CUSTOMER SUPPORT

Questions? We are here to help.

For questions about this policy, Oakbriven™ rugs, an order, payment, delivery, return, refund, or your personal information, contact our customer-care team. Customer service is available daily from 8:00 AM to 10:00 PM, and we aim to respond within 24 hours.

BUSINESS INFORMATION

Company Details

BRAND NAMEOakbriven™
LEGAL COMPANY NAMEDongguan Juhu Network Technology Co., Ltd.
OWNERZhang Chao
WEBSITEoakbriven.com
BUSINESS ADDRESSRoom 202, No. 58 Renhou Road, Shanghefang, Nancheng Subdistrict, Dongguan City, Guangdong Province
CUSTOMER SUPPORT EMAILservice@oakbriven.com
CUSTOMER SUPPORT PHONE+86 193-7499-3642
CUSTOMER SERVICE HOURS8:00 AM–10:00 PM Daily